Shipping Policy

Thank you for choosing campsalesau, a brand owned and operated by Larry Holt LLC. We take pride in delivering high-quality books to our valued customers throughout the United States. To ensure a seamless experience, we have created this comprehensive shipping policy. Please read the details below to understand how we handle order processing, shipping, and related matters.

1. General Overview

We strive to fulfill your book orders promptly and accurately. The following sections explain our standard procedures, from order placement to delivery. By placing an order with campsalesau, you agree to adhere to the conditions outlined in this Shipping Policy.

2. Order Processing Time

  • Processing Period: 2–4 business days

  • Operational Hours: Monday to Friday, 8:00 AM – 6:00 PM (Pacific Time)

Once you submit an order, our dedicated team carefully verifies product availability and payment details. Orders received outside our operational hours or on weekends will begin processing on the next available business day. Please note that peak seasons, sales events, or unexpected delays (such as stock shortages) may affect order processing times.

3. Shipping Methods and Carriers

We collaborate with reputable carriers, including FedEx, UPS, and USPS, to deliver your books safely and in a timely manner. Campsalesau reserves the right to select or change the carrier based on your shipping address, order weight, and other relevant factors. Our goal is to offer dependable shipping services that balance speed and cost-effectiveness.

4. Shipping Time & Delivery Estimates

  • Delivery Window: 6–10 business days

  • Operational Hours for Shipping: Monday to Friday, 8:00 AM – 6:00 PM (Pacific Time)

This timeframe represents the typical number of business days required for an order to reach your address once it has been processed. Delivery estimates may vary depending on factors like carrier transit schedules, weather disruptions, holiday closures, or remote location deliveries.

5. Shipping Fees

  • Free Shipping: Orders over $199 qualify for free standard shipping within the United States.

  • Flat Rate Shipping: A $7.99 fee applies to orders under $199.

These rates are designed to keep shipping costs transparent and straightforward. Any additional surcharges—such as expedited options—will be clearly displayed during checkout.

6. Shipping Areas

  • Shipping Availability: United States only

  • Restrictions: We do not currently ship to U.S. territories (e.g., Puerto Rico, Guam, etc.), international locations, or P.O. Boxes.

At this time, campsalesau focuses on delivering within the U.S. We continually explore opportunities to expand our shipping areas, so please check back for updates.

7. Tax Information

  • Sales Tax: A 5% tax is applied to all orders, calculated based on your billing or shipping address (as required by law).

This tax rate covers local regulations where applicable. The exact tax amount will be displayed during checkout.

8. Handling Charges

In most cases, there are no additional handling charges beyond the shipping fees listed. However, certain special circumstances—such as bulk orders or deliveries requiring unique packaging—may incur handling costs. If such fees apply, you will be notified at checkout or via email before your order is processed.

9. Tracking Your Order

  • Tracking Notifications: Once your items ship, you will receive an email containing your tracking number.

  • Real-Time Updates: Use the tracking number on the carrier’s website (FedEx, UPS, or USPS) to follow your shipment’s progress and estimated delivery date.

If you do not receive tracking information within two business days after shipment confirmation, please contact our support team at contact@campsalesau.com.

10. Shipping Restrictions

  1. Address Accuracy
    Please ensure your shipping address is complete and correct. Campsalesau is not responsible for lost shipments or delivery delays caused by incorrect or incomplete addresses.

  2. Unreachable Locations
    Remote or restricted areas may require additional transit days or incur extra fees. If your address falls into this category, we will notify you before shipping to confirm any extra charges.

11. Potential Delivery Problems

  1. Carrier Delays
    Although we work with reputable carriers, unforeseen events—like severe weather or logistical disruptions—may cause delays. We appreciate your patience and recommend monitoring your tracking details for real-time updates.

  2. Missed Delivery
    If a carrier is unable to deliver and your package is returned to us, our team will reach out to confirm re-delivery details. Additional shipping charges may apply.

12. Damaged or Lost Items

  1. Damaged Packages
    If your package arrives damaged, take clear photos of the damage and email them to contact@campsalesau.com within 48 hours of delivery. Our support team will assist with a replacement, refund, or other resolution based on product availability.

  2. Lost Packages
    If tracking shows your package as delivered but you have not received it, please check with neighbors or family members. If you still can’t locate it, contact us as soon as possible. We may initiate an investigation with the carrier, which can take several business days.

13. Returns & Exchanges

Campsalesau’s goal is to ensure you’re satisfied with your purchase. If you wish to return or exchange an item, please review our Returns & Refund Policy for complete instructions, eligibility requirements, and details on how to initiate the process.

14. Need Further Assistance?

If you have any questions about our shipping policies, or if you need tailored assistance regarding your order, our dedicated customer service team is here to help. Feel free to reach out at:

Company Name: Larry Holt LLC

Company Number: B20250042491

Address: 915 N Spaulding Ave Apt 8 Los Angeles, CA 90046, United States

Email: contact@campsalesau.com

Phone: +1 (408) 644 4548

Business Hours: Monday – Friday 8:00 am – 6:00 pm (Pacific Time, PT)

Response Time: Our customer service team typically responds within 12 hours during business days

We appreciate your trust in campsalesau and look forward to delivering your favorite books right to your doorstep. Thank you for shopping with us!